Privacy Policy

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Woodpecker Films is committed to protecting your privacy and ensuring your personal information is handled securely. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.

1. Information We Collect

We collect the following types of information from you:

• Personal Information: When you contact us via our website, sign up for our newsletter, or book a service, we may collect your name, email address, phone number, wedding date, and any other information you voluntarily provide.

• Payment Information: When booking our services, we may collect payment details. These transactions are securely processed through third-party payment providers, and we do not store your credit card information.

• Usage Data: We collect non-personal information such as your IP address, browser type, operating system, and the pages you visit on our site. This data helps us analyze website traffic and improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To communicate with you about our services, respond to your inquiries, and provide customer support.

• To process payments for our wedding film services.

• To send you updates, promotions, and other marketing materials if you opt in to receive them.

• To analyze and improve our website’s performance and functionality.

3. How We Share Your Information

We respect your privacy and will never sell your personal information. We only share your data in the following circumstances:

• Third-Party Service Providers: We may share your information with third-party vendors, such as payment processors and email marketing services, to help us provide our services.

• Legal Obligations: We may disclose your information if required by law, or in response to a legal request, such as a court order or government inquiry.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of receiving marketing emails by following the unsubscribe link in the emails.

• Request that we stop processing your data in certain circumstances.

To exercise any of these rights, please contact us at info@woodpeckerfilms.co.uk